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Refund policy

We want you to be happy with your purchase. If something isn’t right, we’re here to make the return process as easy as possible.

Items may be returned within 45 days of receipt as long as they are unworn, unwashed, and have the original tags attached.

Start a Return

There are two easy ways to start your return:

Option 1: Request a Return Through Your Shop Account
Log in to your Shop account, locate the order you’d like to return, and submit a return request.

Option 2: Request a Return by Email
Email returns@readsuniforms.com with your order number and the item(s) you would like to return. Our team will provide you with a Return Authorization (RA) number and return instructions.

Once your return is approved, we’ll send you a prepaid return shipping label. A $9.95 return shipping fee will be deducted from your refund or store credit, regardless of your original payment method.

Preparing Your Return

Please make sure:

  • Items are unworn, unwashed, and have the original tags attached.
  • Your return is shipped within the 45-day return window.
  • If you received an RA number, it is included with your return or clearly noted on the package.

Mail all returns to:

Read’s Uniforms
Attn: Returns Department
4 Sweeten Creek Crossing
Asheville, NC 28803

How Refunds Are Issued

For orders paid by credit card, Shop Pay, Afterpay, or another online payment method, your refund will be issued to the original payment method once your return has been received and processed.

For orders placed using payroll deduction, your return will be issued as store credit. Store credit can be used both online and in-store.

The $9.95 prepaid return shipping fee will be deducted from your refund or store credit.

Please note that payroll deduction purchases must be returned by mail and cannot be returned to a Read’s retail store.

Exchanges

Need a different size, color, or style?

Start a return using one of the options above. Once your return is submitted, you can place a new order for the item you prefer. This helps you get the replacement item you need without waiting for your return to be processed.

Returns After 45 Days

  • 46–90 days: Store credit may be issued at our discretion.
  • After 90 days: Returns are generally not accepted.

Non-Returnable Items

The following items cannot be returned:

  • Embroidered or customized items
  • Final sale items
  • Worn, washed, or altered merchandise

Ready to Start Your Return?

Log in to your Shop account and request a return from your order history.

OR

Email returns@readsuniforms.com with your order number and return request.

Once your return is approved, we’ll send you a prepaid return label and instructions for sending your item back.